All your channels
WhatsApp Business (Meta Cloud API), a chat box for your website, Facebook, Instagram and email — every message lands in the same inbox.
Work as a team
Mine, Unassigned and All views; assign a chat to a person or a team, add private notes, labels and priority, snooze and resolve.
Customer history
Save a contact as a customer and see their past conversations in one place. One customer list is shared by every QTT OS app.
Who answers what
Managers choose which team members answer each channel. Agents see the chats assigned to them; supervisors and managers see everything.
Files and replies
Reply or add a private note, attach files up to 16 MB, and reopen a resolved chat when the customer writes again.
WhatsApp rules built in
Free-form WhatsApp replies are allowed within 24 hours of the customer's last message; after that Onbox keeps you within Meta's rules.
Pricing
Onbox is priced for your business. Call +91 95669 66764 or write to info@queentouchtech.com and the team will help you choose.
Questions
Which channels does Onbox connect?
WhatsApp Business (through Meta's Cloud API), a chat box you paste on your website, Facebook, Instagram, and email by forwarding or a mailbox.
Can my whole team reply from the same WhatsApp number?
Yes. Chats can be assigned to a person or a team, and managers choose which team members answer each channel.
Can I reply on WhatsApp after 24 hours?
WhatsApp allows free-form replies only within 24 hours of the customer's last message. After that you can add private notes, or send an approved message template.
Start with the app you need
Sign in or create your business in a minute — on your phone or in your browser.