Cancellation and Refund Policy

Queen Touch Technology · QTT OS · Last updated: 22 October 2026

In short

Cancel any time in the app — no cancellation fee.
It keeps working until the end of the period you paid for.
Paid periods aren't refunded, except where the law requires it or we agree in writing.
Charged twice or for a failed payment? Full refund to the same account within 5–7 working days.

This policy explains how to cancel a QTT OS plan or a service from Queen Touch Technology, and when money is refunded. It follows section 2 of our Terms and Conditions.

1. Cancelling

You can stop any app plan or managed service (website, online store, WhatsApp and AI automation, marketing) at any time — in the app under Business › Plans and billing, or by writing to info@queentouchtech.com.
It keeps working until the end of the period you have already paid for. No further invoices are raised.
There is no cancellation fee.

2. Refunds

Plans and services are paid in advance for the period shown before you pay (monthly, yearly or 3 years). Amounts already paid for a period that has started are not refunded, unless the law requires it or we agree to it in writing.
Payment errors: if you were charged twice, or money left your account for a payment that failed, we refund the full amount to the same card, UPI or bank account it came from.
Approved refunds are sent within 5–7 working days. Your bank may take a few more days to show it.

3. How to ask

Email info@queentouchtech.com or call +91 95669 66764 with your business name and the invoice number (Business › Plans and billing in the app). We reply within one working day.

4. Online stores we run for businesses

When you buy from an online store that a business runs on QTT OS, that business sets its own cancellation and refund terms for its customers — please contact the store.

Questions about this policy? Contact us — +91 95669 66764 · info@queentouchtech.com